Privacy Policy
Welcome to Miles Wealth, registered as Miles Financial Services Private Limited, owning the domain mileswealth.in ("we," "our," or "us"). We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our investment platform.
Information We Collect
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Personal Information: We may collect personal information that you provide directly, such as your name, email address, phone number, PAN card, Aadhaar, and other identification information required by regulatory authorities.
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Financial Information: To facilitate your investments, we may collect financial information such as your bank account details, income levels, and other relevant data needed to assess your risk appetite and investment preferences.
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Usage Information: We collect information about your interactions with our platform, including device information, IP address, geo-location, cookies, browsing history, and usage patterns to enhance your experience and our services.
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Third-Party Data: We may also collect data from third-party sources like KRA (KYC Checks) or regulators to verify your identity and comply with Know Your Customer (KYC) norms.
How We Use Your Information
We may use your information for various purposes, including but not limited to:
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Facilitating mutual fund investments.
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Providing personalized investment recommendations based on your financial goals and risk tolerance.
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Communicating with you regarding your account, investments, and product updates.
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Complying with legal, tax, and regulatory obligations.
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Analyzing usage patterns to improve platform functionality and user experience.
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Preventing fraud and securing your information.
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Marketing our services or new features, subject to your communication preferences.
Information Sharing
We may share your information with the following entities, only to the extent necessary:
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Asset Management Companies (AMCs): To process mutual fund investments and transactions on your behalf.
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Regulatory Authorities: To meet legal or regulatory obligations, such as submitting reports to SEBI, AMFI, or other financial oversight bodies if required.
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Service Providers and Partners: To help us with operational tasks such as customer support, cloud storage, payment processing, KYC verification, or data analytics. These third parties are bound by strict confidentiality agreements and must comply with data protection laws.
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Legal Proceedings or Investigations: If required by law or legal proceedings, we may share your information with law enforcement agencies, courts, or other authorities.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protection outlined here.
Your Choices and Rights
You have the following rights regarding your information:
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Access & Rectification: You can request access to or correction of your personal information at any time.
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Deletion: You may request deletion of your data, subject to our legal obligations to retain certain records for compliance purposes.
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Communication Preferences: You can opt in or out of marketing communications through your account settings or by contacting us directly.
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Withdraw Consent: Where you have provided consent for data collection, you can withdraw it at any time, but doing so may limit your use of our services.
Security
We employ robust security measures to protect your data from unauthorized access, disclosure, or misuse. These measures include:
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Encryption: We use SSL technology to encrypt all sensitive information during transmission.
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Access Control: Your data is accessible only to authorized personnel and service providers who require it to perform their duties.
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Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
While we take extensive steps to safeguard your data, no security system is entirely foolproof. Therefore, we cannot guarantee absolute security and are not liable for any breaches caused by unauthorized third parties.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform, track user activity, and improve our services. You can manage your cookie preferences in your browser settings.
Data Retention
We retain your personal and financial information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once data is no longer needed, we will securely delete or anonymize it.
Limitation of Liability
While we prioritize your privacy and take steps to protect your data, we are not responsible for any damages, losses, or claims arising from unauthorized access, misuse, or disclosure of your information caused by third parties or external circumstances beyond our control.
Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Please review this page periodically for updates. Your continued use of the platform constitutes your acceptance of any changes made to this policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at support@mileswealth.in.